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Patient success stories | Patient testimonials

 

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What our patients have to say

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Click on the icons above to find out what other patients have to say about having cosmetic procedures at Southlake Plastic Surgery.

The icons are pdfs that will open in Acrobat Reader® software, where you will be able to view and print Adobe PDF files. If you do not have Adobe Acrobat, click below to download it.

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Dr. Mason and Staff,
I want to let you all know what an incredible job you have done taking care of me. From the first moment I walked into your office, and until now, a week after surgery, I have been treated with professionalism, caring, and genuine concern. I never knew plastic surgery would have such an impact on my life, and I look forward each day to the positive changes going on with my appearance. I look better today, one week post-op, than I have looked since I was a teen. I will echo what so many plastic surgery veterans have said- I wish I had done this years ago!

I just want you all to know how thankful I am that I chose Dr. Mason and his team. He is a gifted man, and has chosen a wonderful support staff. I visited several doctors before choosing Dr. Mason, and as far as I am concerned, the experience I have had is one that all doctors should be measured against.
Many Blessings-
S G

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After my first appointment I felt so comfortable with Dr. Mason but I thought I should check out other doctors. After my visit with my ob-gyn (Dr. Rost) his faith in Dr. Mason was enough for me. I knew there was no reason to see anyone else. Thank you so much—everyone has been so nice and patient with me.
RJ

 

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This office is a world of difference from other offices: professionalism, cleanliness, friendly staff, informative packets, and the doctor spends time with you personally without feeling rushed. I already have recommended this office and they’ve already been there.
LC

 

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I had several girlfriends recommend other offices to me. Their staff was not nearly as friendly as personable. All of you made me feel very comfortable. Great job!
MM

 

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Dr. Mason’s attitude towards me was caring, thoughtful, and professional. I felt very comfortable with him.

JTI was referred to Dr. Mason’s office by a friend whom I trusted. After my initial consultation I was confident in the credibility of the physician and the facility.
MS

 

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You and your staff made sure that I felt like a person who you had genuine concern about, not a number or a chart. THANK YOU!
LL

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I had asked around enough to know I wanted to come to Dr. Mason. He gave me the impression of someone who would do a good job in a conservative fashion.
CK

 

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I was very happy with the office staff. Everyone was very sweet and helpful, made me feel okay, and Dr. Mason was extremely nice and easy to talk to. I felt like as a patient, I was important and not just another “case.” I am very happy with Dr. Mason and his wonderful staff. Thank you so much for everything.
SJ

 

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Dr. Beverly Wood recommended him and when I met him, he seemed to be very particular, thorough, and have a mild bedside manner—which I was I was looking for. The pre-surgery packet was phenomenal.
AO

 

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I just wanted to send a note thanking you for your time and to let you know I am definitely interested in returning to your office within the year. Everyone was very helpful and kind at the office (and over the phone) and I am looking forward to seeing you again. It is possible that I may have another child and I do not wish to have the surgery completed prior to that happening. I just wanted to make sure you retained any files and/or information regarding my visit until that time.
Sincerely, RM

 

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I liked the office’s attention to detail. I appreciated the quick call backs and I felt more comfortable knowing that many women in the office had some kind of plastic surgery. They all shared their experiences and it was quite helpful.
TR

 

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The brochures were very classy and descriptive and the instructional letters were informative and helpful. I have already recommended this office to several people already and will continue to do so.
DM

 

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While talking to the office staff, doctor and the nurses at y’alls facility, I feel as if ya’ll gave me more information about the procedure than the other doctor did. I was very impressed when I received a call from Dr. Mason the night following my surgery. This really meant a lot to me. I could not have asked for a better experience. Everyone in that office did a wonderful job.
SD

 

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Dr. Mason has great communication skills and great empathy. He is very humble, yet very professional. I have total confidence with him and I so appreciate his efforts to reassure and communicate with me.
JJ

 

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Dr. Mason’s style, overall office professionalism and courtesy are why I chose this office rather than others. Jensey’s personal experiences with cosmetic surgery and her openness in discussing her experiences was helpful. The office environment is luxurious but comfortable. I could go on and on. Primarily it was Dr. Mason’s gentle, friendly manner—not at all pushy or haughty like some.
PB

 

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I had done quite a bit of research and found everything I was looking for. I also felt very comfortable from the very beginning. I think the brochures and letters are great. Women like me have lots of questions, and the packets were helpful. Dr Mason, my results are great so far. You achieved everything I asked for, the cleavage, shape, etc. I just wish you practiced general medicine. There are not enough doctors like you out there. Thank you for always taking the time to listen to me and advise me. I never ever felt like a number to you. You made this a wonderful experience for me!
AW

 

 

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The staff and Dr. Mason were honest and informative. He was a good listener and very open and easy to talk to. The other plastic surgeons I consulted with were cold prima donnas.
SL

 

 

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